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Claims Management & Return to Work Services

Proactive claims support when injuries happen.

What happens when an injury occurs?

How do you minimise the impact on your business and ensure a smooth return to work for your employees?
At Bodycare NZ, we specialise in preventing injuries before they happen with our proven injury prevention model. However, we understand that injuries can still occur in fast-paced industries like logistics, warehousing, and manufacturing.

We’re here to help

When an injury occurs, it’s not just about the immediate costs—there’s also the long-term impact of staff absence, which can lower productivity, lower morale, and put undue pressure on your teams. A big impact to an employer is the cost of having employees being paid while they are unable to work.

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Did you know

The logistics, warehousing, and manufacturing industries face the highest volume of workplace injuries?

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Our Solution:

Claims Management & Return to Work

Bodycare NZ is here to support your business when an injury occurs, ensuring your employees get back to work as soon as possible. Our comprehensive service is designed to reduce downtime and help your employees return to work safely and efficiently.

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Seamless Injury Management

We manage the entire process, from the initial injury to the employee's full return to work, ensuring minimal disruption to your operations.
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Tailored Recovery Plans

 Our onsite physiotherapists design personalised rehabilitation programmes that prioritise your employee's health and safety, while aligning with your business needs.
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Clear Communication

With a dedicated point of contact, we provide transparent communication throughout the process, keeping you informed and involved every step of the way.
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Minimised Downtime and Costs

Our proactive approach helps reduce the time employees spend away from work, lowering costs associated with absenteeism and reinjury.

At Bodycare NZ, we’re committed to helping your business navigate the challenges of workplace injuries. Our integrated Claims Management and Return to Work services are crafted to expedite recovery, minimise downtime, and ensure your employees return to work safely and effectively.

Return to Work Services

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Onsite Claims Physiotherapy

Extended care for comprehensive recovery

Our highly trained onsite claims physiotherapists are experts in workplace rehabilitation. If an employee has a claim and/or is issued a medical certificate and is unable to work, our team steps in to:


  • Assess the situation.
  • Design a personalised rehabilitation programme.
  • Structure a plan outlining what the employee can do.
  • Facilitate their return to work, even if it’s in a modified capacity during recovery.


Our goal is to ensure that your employees are back on the job as quickly and safely as possible, minimising both the time away and the risk of re-injury.



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Return to Work Service for AEP

Comprehensive support to ensure your employees' safe and efficient return to work.

Is your business part of the Accredited Employers Programme (AEP)? If so, you can take full advantage of our Return to Work Service.


This service includes:


  • Comprehensive claims management
  • Full compliance with all regulatory requirements
  • Tailored rehabilitation plans
  • Liaison with medical providers
  • Ongoing monitoring & support
  • Single point of contact
  • Risk mitigation 


We manage the entire process for you, ensuring a smooth transition back to work for your employees.

Expertise & Experience

As one of the largest providers of onsite physiotherapy services across Australia and New Zealand, we bring, unparalleled expertise and a proven track record of success.
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Tailored Solutions

We understand that each workplace is unique. Our services are highly customised to meet your organisation's specific needs and challenges.
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Holistic Approach

Our programs are not just about treating injuries but about creating a healthier work environment through education, prevention, and ongoing support.
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Seamless Integration

Our services integrate smoothly with your existing HR and health and safety protocols, making implementation straightforward and effective.
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Choosing Bodycare NZ means selecting a leader in occupational health that combines expert knowledge with a passion for enhancing employee well-being. Our tailored approaches are grounded in years of industry experience and a deep understanding of the unique challenges faced by modern workplaces.

Why Choose Bodycare NZ?

What our clients say

Real stories of success and transformation

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Greg

National WHSE Advisor Potters

It has been great working with the Bodycare team. The dedication and commitment to the Potters team from Bodycare not only from a physiotherapist point of view, but also from an injury prevention perspective has proven to be invaluable and greatly appreciated by the team. I truly believe this type of service is needed in the workplace which is to provide the platform for a safer workplace but also reduce injuries or mitigate injuries through robust injury prevention programmes. It also boosts the morale amongst the team members. 

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Mohotti Premaratne

National Health and Safety Manager, DHL Express NZ

I have had the pleasure of working with Bodycare NZ for the past seven years, and their expertise in injury management and early intervention has been invaluable. Their team consistently provides expert advice and effective strategies to manage workplace injuries. Their commitment to early intervention is unmatched, ensuring that we address issues promptly and efficiently. Thank you, Bodycare NZ, for your exceptional service and unwavering support. Your professionalism and dedication make a significant difference in our workplace’’

Return to Work Service (For AEP Business)

If you’re an Accredited Employers Programme (AEP) business, our Return to Work service is designed for you, offering complete management of the claims process. We handle everything from compliance to rehabilitation, ensuring your employees transition back to work smoothly and safely, while meeting all ACC requirements.

Accredited Employers Programme (AEP)

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  • Navigating compliance with ease

    As an AEP employer, you’re tasked with more than just managing the injury. You need to ensure that every step of the claims process is compliant with ACC’s guidelines. We’re here to make sure you don’t miss a beat, handling the complex paperwork and legal obligations so you can focus on your business.

  • Taking the hassle out of claims management

    Managing an ACC claim can be a burden. From filing paperwork to coordinating with medical professionals, the process can be overwhelming and time-consuming. We take this weight off your shoulders, ensuring that every claim is handled efficiently, reducing the risk of delays or errors.

  • Crafting custom rehabilitation plans

    Every injury and every recovery process is unique. You need a tailored plan that not only meets ACC’s standards but also prioritises getting your employee back to work as quickly and safely as possible. Our experts will work closely with you to develop a rehabilitation plan that’s just right for your situation.

  • Streamlining communication with medical providers

    Coordinating with doctors and specialists can be challenging. We’ll take on the responsibility of liaising with medical professionals, ensuring that everyone involved in the recovery process is on the same page and that your employee receives the best possible care.

  • Supporting you every step of the way

    Recovery can be unpredictable. That’s why we offer ongoing support, monitoring your employee’s progress, and making adjustments to their return-to-work plan as needed. Our goal is to help you prevent reinjury and ensure a smooth transition back to the workplace.

Here's how we can help you:

Have any questions?

Our friendly team are here to answer any questions you may have. Contact us today to book a no obligation free consultation to see how we can help make your organisation be safe, health and injury free.

Book a free consultation

Ready to transform your workplace health & safety?

Discover the difference Bodycare NZ can make for your organisation with a complimentary consultation. Our experts are ready to discuss your specific needs and demonstrate how our tailored solutions can enhance the well-being and productivity of your workforce. Don't miss this opportunity to take the first step towards a healthier, more vibrant workplace.
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